Time after time I see how business executives need help in planning and deployment of their digital workflow. I am not talking about the latest cloud migration (or virtualization move) and how to use it in business communication. Or even the most basic integration of VoIP systems with CRM and BI applications as ... Read More
23/09/2011 Tags: Asterisk, Call Center, Integrator, IP-PBX, Selling, אינטגרטור, אסטריסק, מוקד שירות, מכירות, מרכזייה
Category: Blogs No Comments 
If you do a Google search on "VoIP blogs" or "Asterisk blogs" you will end up with lots of blogs that stopped writing about VoIP in 2010. Some have been abandoned even in 2007 and 2008. Is Asterisk and VoIP as a technology over it's big glory days? Is this going to slow ... Read More
06/09/2011 Tags: Asterisk, media, profession, VoIP, אסטריסק, בלוג, מדיה, מוקד שירות, מוקד תמיכה, מפיץ, מרכזייה
Category: Blogs 6 Comments
Today's Asterisk™ platform as an IP-PBX or call center, is targeted more towards medium size enterprise installations. On the low end, up to 50 extensions PBX installations (or 20 call agents), hosted solutions and integrated hardware systems serve the needs adequately. In the higher end, 1,000 extensions PBX and 200 call agents, large ... Read More
31/08/2011 Tags: Asterisk, Budget, Contact Center, IP-PBX, Operation, Strategy, אסטרטגיה, אסטריסק, מוקד שירות, מרכזייה, תקציב
Category: Blogs No Comments
You think that issues with fairness in billing is new to telephony? Think that you are the only one who considers the cost to benefit value of telephone service? You think that an up-to-date call center or PBX from a premium supplier is just too expensive? If the New York Times wrote the ... Read More
The availability of open source platforms like Asterisk™, PHP and Linux gives business (and IT) managers the impression of a complete system in software. In most cases, especially in Asterisk telephony, the software server is just one part of a complete solution. Tikal Networks delivers complete systems including hardware and ... Read More
Tikal Networks™ is on the hunt. We are looking for resellers, integrators and IT suppliers. If you have telephony or Asterisk™ experience, we have some great products for you to sell. If you are an IT integrator, we have a great new business to complement your current work. After eight years of direct customer ... Read More
18/08/2011 Tags: Asterisk, Call Center, Integrator, IP-PBX, Reseller, אינטגרטור, אסטריסק, מוקד שירות, מרכזייה
Category: Blogs 12 Comments
Asterisk™ as a IP-PBX and telephony platform covers a wide range of uses. From small offices with a few extensions to companies with many locations and thousands of extensions. Asterisk™'s wide coverage gives rise to specialization in many areas. Tikal Networks™ specializes in enterprise deployments. Entry point for standard off-the-shelf PBX is 100 extensions. For ... Read More
17/08/2011 Tags: Asterisk, Call Center, Contact Center, IP-PBX, מוקד שירות, מרכזייה
Category: Blogs 2 Comments
"Hello World!"? That's the traditional first utterance of every programming course. So why are we keeping this first post on the blog? It's a tradition, and at Tikal Networks, traditions still mean something. It's also a sign of a new beginning - a Genesis of sorts. It's our new site and new blog and ... Read More
03/08/2011 Tags: Asterisk, Call Center, Contact Center, tikal networks, מוקד שירות, מוקד תמיכה, מרכזייה
Category: Blogs No Comments