Every era has it's buzz word. Today in tech it's the cloud computing era . To many the idea does not seem that exciting. But in the VoIP and Call Center the cloud is a big deal. Hosted VoIP services is a few years old, but was not adopted in the market as expected. ... Read More
Posts Tagged ‘IP-PBX’
25/04/2012 Tags: Asterisk, Call Center, IP-PBX, אסטריסק, מוקד שירות, מרכזייה
Category: Blogs No Comments 
We are starting to hear from many resellers and integrators. (go to full view to see the PDF, download directly HERE) The first look at a new product, like Crystal Call Center or Crystal Clear IP-PBX, opens up many questions. The most crucial question we think you need to answer is: "Will I be ... Read More
28/11/2011 Tags: Asterisk, Call Center, Integrator, IP-PBX, resell, VoIP, אינטגרטור, אסטריסק, מוקד שירות, מרכזייה
Category: Blogs No Comments
There are many sales strategies, some targeted at building steady order flow, some to bring in orders quickly. The "Low Hanging Fruit" strategy is one to get at the easiest orders as quickly as possible. Like picking fruit in an orchard, you pick the easiest fruit (orders) first then go at ... Read More
16/10/2011 Tags: Asterisk, Call Center, Integrator, IP-PBX, Strategy, אינטגרטור, אסטרטגיה, אסטריסק, מוקד שירות, מרכזייה
Category: Blogs 2 Comments
Time after time I see how business executives need help in planning and deployment of their digital workflow. I am not talking about the latest cloud migration (or virtualization move) and how to use it in business communication. Or even the most basic integration of VoIP systems with CRM and BI applications as ... Read More
23/09/2011 Tags: Asterisk, Call Center, Integrator, IP-PBX, Selling, אינטגרטור, אסטריסק, מוקד שירות, מכירות, מרכזייה
Category: Blogs No Comments
Today's Asterisk™ platform as an IP-PBX or call center, is targeted more towards medium size enterprise installations. On the low end, up to 50 extensions PBX installations (or 20 call agents), hosted solutions and integrated hardware systems serve the needs adequately. In the higher end, 1,000 extensions PBX and 200 call agents, large ... Read More
31/08/2011 Tags: Asterisk, Budget, Contact Center, IP-PBX, Operation, Strategy, אסטרטגיה, אסטריסק, מוקד שירות, מרכזייה, תקציב
Category: Blogs No Comments
You think that issues with fairness in billing is new to telephony? Think that you are the only one who considers the cost to benefit value of telephone service? You think that an up-to-date call center or PBX from a premium supplier is just too expensive? If the New York Times wrote the ... Read More
The availability of open source platforms like Asterisk™, PHP and Linux gives business (and IT) managers the impression of a complete system in software. In most cases, especially in Asterisk telephony, the software server is just one part of a complete solution. Tikal Networks delivers complete systems including hardware and ... Read More
Tikal Networks™ is on the hunt. We are looking for resellers, integrators and IT suppliers. If you have telephony or Asterisk™ experience, we have some great products for you to sell. If you are an IT integrator, we have a great new business to complement your current work. After eight years of direct customer ... Read More
18/08/2011 Tags: Asterisk, Call Center, Integrator, IP-PBX, Reseller, אינטגרטור, אסטריסק, מוקד שירות, מרכזייה
Category: Blogs 12 Comments
Asterisk™ as a IP-PBX and telephony platform covers a wide range of uses. From small offices with a few extensions to companies with many locations and thousands of extensions. Asterisk™'s wide coverage gives rise to specialization in many areas. Tikal Networks™ specializes in enterprise deployments. Entry point for standard off-the-shelf PBX is 100 extensions. For ... Read More
17/08/2011 Tags: Asterisk, Call Center, Contact Center, IP-PBX, מוקד שירות, מרכזייה
Category: Blogs 2 Comments